Objective: Review the need for reinvention and the fact that it almost always leads to the need for change management and conflict management. Review the process, develop a game plan, and prepare for the tasks required to successfully navigate changing environments.

Is your major channel of distribution shifting to Internet sales?Are your membership’s demands changing from year to year? Are foreign-manufactured goods dominating your market?"What has changed?" and "What are you going to do about it?" are the subjects of this workshop.

In some instances, circumstances and external influences have changed, but the basic processes and procedures in your organization will allow you to successfully adapt and cope.More often than not, however, you will need to change your plans to stay at the forefront and ahead of the competition.When the changes are more fundamental, you may be faced with changing strategies or even setting different goals.At any of these levels of change, people will be faced with new ways of doing things, possibly significant retraining, and most likely, uncertainty and stress.

Attendees learn that conflict in daily work environments and conflict due to necessary change can be controlled and channeled to maximize organizational performance.Conflict management is explored using real life examples, with procedures and tools for coping discussed.Learning how to anticipate resistance to change and help people push through the barriers that will be encountered are keys to making a successful transition from the old to the new.