I know what you are thinking: “I thought this survey is electronic!” Well, you’re right; this is an electronic survey, and it is designed that way so that less paper is changing hands and fewer clerical mistakes are introduced to the process. However, some people just don’t want to take the surveys electronically; they want the opportunity to sit down and write in their answers. This is unavoidable, but there is an easy solution. By offering this survey via paper you are giving your less tech-savvy clients the chance to share their opinions, which will expand the field of responses you are receiving from your patient group and make your results more valid.
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