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WHAT DO PATIENTS REALLY CARE ABOUT—AND WHY SHOULD I BE INTERESTED?

WHAT DO PATIENTS REALLY CARE ABOUT—AND WHY SHOULD I BE INTERESTED?
by: Sam Westbrook

People go to a clinic or hospital because they are ill and want to get better or because they are worried about getting ill and want to take precautionary measures to head off inconvenience or catastrophe. As long as the practice is providing competent medical advice everything else should take care of itself—right?

Posted in Patient Experience.